Kudos for Tom Graziano, Lock Shop

From a first-year student at 1967 Hall:

I am a first year at Princeton University. I wanted to say thank you on the behalf of myself and my roommates. I would like to thank the Princeton Facilities for quickly helping address the issue with our door lock. I am thankful for Thomas Graziano who was very professional and made sure that our door issue was resolved. He was very kind and looked at the issue from multiple angles to address the root of the problem. Thank you facilities!! We appreciate you so much!!!